Shipping & Returns
Fast, reliable delivery—easy returns
Everything you need to know about shipping times, costs, tracking, and returns for Portuguese Canned Specialities.
Shipping at a glance
Order processing
Orders are typically packed within 1–2 business days. During peak gifting periods, processing may take a little longer.
Delivery options
We ship nationally and internationally. Rates and estimated delivery times are shown at checkout based on your address and cart.
Tracking & updates
Once your order ships, you’ll receive a tracking link by email. Tracking can take up to 24 hours to start updating.
Shipping & returns FAQs
Clear answers for common questions. If you don’t see what you need, contact us.
How much does shipping cost?
Shipping is calculated at checkout based on destination, package weight, and selected service. Any free-shipping promotions will appear automatically when eligible.
Do you ship internationally?
Currently we only ship to Europe. Rates and delivery estimates appear at checkout based on your address.
When will my order arrive?
Estimated delivery windows are shown at checkout. Processing is usually 1–2 business days, then transit time depends on the carrier and destination.
Can I change or cancel my order?
If your order hasn’t shipped yet, we’ll do our best to help. Please message us as soon as possible with your order number.
What’s your return policy?
Because we sell food, we can’t accept returns of opened items. If something arrives damaged or incorrect, contact us within 7 days of delivery with photos and we’ll make it right.
My package arrived damaged—what should I do?
Please keep the packaging and take clear photos of the outer box, inner packing, and affected items. Then reach out within 7 days so we can arrange a replacement or refund.
Ready to stock your pantry?
Explore premium Portuguese conservas
Sardines, tuna, anchovies, shellfish, and sampler packs—perfect for quick meals and gifting.